Information to our customers about GDPR

The EU’s General Data Protection Regulation (GDPR), approved by the European Parliament in 2016, is the most important change within data protection regulation in 20 years. It replaces the Data Protection Directive 95/46/EC and local law and regulations across the EU/EEA. The new regulation is designed to strengthen the individual’s rights to privacy and harmonize data privacy laws across Europe.

We are committed to data privacy. We will keep doing our part to ensure that all our customers are GDPR compliant. 

Your rights as a data subject

You have rights as a data subject. These rights are:

The right to be informed – this means we must inform you how we are going to use your personal data. We do this through this privacy policy and by informing you how your data will be used each time we collect it.

The right of access – you have the right to access your personal data (e.g. data that is about you) that we hold. This is called a subject access request. We must respond to your request within one month. To request access to your data, please email dataprotection@topshopzone.com. It is very helpful if you tell us what of your personal data you are seeking.

The right to rectification – if you think the data we hold on you is incorrect, tell us so we can put it right. You can do this by: logging in to topshopzone.com; contacting topshopzone on +43 664 88 388 090.

The right to erasure – you have the right to request that we delete your data. We will do so, provided that we do not have a compelling reason for keeping it. To request this, please email dataprotection@topshopzone.com.

The right to restrict processing – you can change your communication preferences (therefore restricting how we communicate with you) by logging in to topshopzone.com; contacting topshopzone on +43 664 88 388 090. There are also certain other circumstances in which you can suppress the processing of your personal data. To request this, please email dataprotection@topshopzone.com.

The right to data portability – you can obtain and reuse your personal data for your own purposes across different services. To request this, please email dataprotection@topshopzone.com.

The right to object – you have the right to object to a) Direct marketing from topshopzone or from third parties we have shared your data with for direct marketing purposes.You can opt out of direct marketing any time by logging in to topshopzone.com; contacting topshopzone on +43 664 88 388 090. There will also be instructions on how to unsubscribe included in any direct marketing message that we send to you.b) Any processing where our lawful basis is legitimate interest.If you would like to formally object to any of our legitimate interest processing, please email dataprotection@topshopzone.com.

Rights in relation to automated decision making and profiling – this is not something we do at topshopzone.com. If that ever changes, this policy will be updated accordingly.

For specific GDPR-related questions from our customers, please contact our Data Protection Officer, dataprotection@topshopzone.com or call +43 664 88 388 090.